Terms of Service
Legal terms and conditions governing the use of our marketing analytics services
Agreement Scope and Application
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "User," or "you") and Analytics Insight Specialists ("Company," "we," "us," or "our") regarding your use of our marketing analytics consulting services, website, and related digital platforms.
By accessing our website, engaging our services, or entering into a service agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any provision of these Terms, you must discontinue use of our services immediately.
These Terms apply to all users of our services, including prospective clients, current clients, website visitors, and any individual or entity acting on behalf of a business organization that engages with our analytics consulting services.
User Obligations and Responsibilities
Account and Information Accuracy
You are responsible for maintaining the accuracy of all information provided to us:
- • Provide accurate, complete, and up-to-date contact and business information
- • Maintain the confidentiality of any account credentials or access information
- • Notify us immediately of any unauthorized access to your accounts or data
- • Update your information promptly when changes occur to ensure service continuity
- • Ensure all provided data and materials comply with applicable laws and regulations
Data Provision and Cooperation
To deliver effective analytics services, you agree to:
- • Provide timely access to necessary marketing data, analytics platforms, and business information
- • Ensure data quality and completeness to enable accurate analysis and reporting
- • Cooperate with our team during data collection, analysis, and implementation phases
- • Obtain all necessary permissions and consents for data sharing with our team
- • Maintain appropriate data governance practices within your organization
Compliance and Legal Requirements
You must ensure compliance with all applicable laws and regulations:
- • Comply with GDPR, Cyprus data protection laws, and other relevant privacy regulations
- • Obtain necessary consents for data processing and analytics activities
- • Ensure marketing practices align with consumer protection and advertising standards
- • Maintain appropriate licenses and permissions for your business operations
- • Inform us of any legal restrictions that may impact our service delivery
Prohibited Activities
You agree not to engage in any of the following activities:
- • Use our services for illegal, fraudulent, or unethical business practices
- • Attempt to reverse engineer, copy, or redistribute our proprietary methodologies
- • Share confidential information, reports, or insights with unauthorized third parties
- • Interfere with or disrupt our systems, services, or security measures
- • Misrepresent your identity, business, or intentions when engaging our services
Service Usage Terms and Limitations
Service Scope and Delivery
- • Services are provided according to agreed-upon statements of work and project specifications
- • Delivery timelines are estimates and may vary based on data availability and complexity
- • Service modifications require mutual agreement and may affect pricing and timelines
- • We reserve the right to subcontract certain specialized services to qualified partners
- • Service interruptions may occur for maintenance, updates, or technical issues
Intellectual Property Rights
- • Our methodologies, frameworks, and proprietary tools remain our intellectual property
- • Client-specific reports and insights are owned by the client upon full payment
- • We may use aggregated, anonymized data for benchmarking and service improvement
- • Any custom-developed tools or dashboards may be subject to separate agreements
Payment Terms and Conditions
- • Payment terms are Net 30 days from invoice date unless otherwise specified
- • Late payments may incur interest charges of 1.5% per month or maximum legal rate
- • Disputed charges must be reported within 30 days of invoice receipt
- • Services may be suspended for accounts with overdue payments exceeding 60 days
- • All fees are quoted in Euros (€) and exclude applicable taxes unless stated
Service Limitations
- • We provide analytical insights and recommendations, not business guarantees
- • Service performance depends on data quality and completeness provided by clients
- • External platform changes may affect our ability to access or analyze certain data
- • We are not responsible for implementation of recommendations or business outcomes
- • Service levels may vary during peak periods or system maintenance windows
Liability Limitations and Disclaimers
Service Disclaimers
Our analytics services are provided on an "as-is" and "as-available" basis. While we strive for accuracy and reliability, we cannot guarantee specific business outcomes or results from the implementation of our recommendations.
- • Analytics insights are based on available data and established methodologies
- • Market conditions, external factors, and implementation variables affect outcomes
- • We disclaim warranties of merchantability and fitness for particular purposes
- • No guarantee of specific ROI improvements or performance metrics
Limitation of Liability
Our total liability for any claims arising from or related to our services shall not exceed the total amount paid by you for services in the twelve (12) months preceding the claim.
- • Exclusion of indirect, consequential, or punitive damages
- • No liability for business interruption or lost profits
- • Limited liability for data loss or system downtime
- • Force majeure events beyond our reasonable control
Client Indemnification
You agree to indemnify and hold us harmless from claims arising from your use of our services, violation of these Terms, or infringement of third-party rights.
- • Protection against claims related to your data or business practices
- • Defense against allegations of privacy violations or data misuse
- • Coverage for violations of applicable laws or regulations
- • Reasonable attorney fees and legal costs associated with defense
Legal Information and Dispute Resolution
Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Cyprus, without regard to conflict of law principles. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of Cyprus.
- • Cyprus law applies to contract interpretation and enforcement
- • European Union regulations apply where relevant
- • International clients subject to Cyprus jurisdiction for disputes
- • English language version of Terms prevails in case of translation disputes
Dispute Resolution Process
We encourage resolution of disputes through direct communication. If informal resolution fails, we prefer mediation before pursuing litigation.
Terms Modification and Updates
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website with updated effective dates.
- • Notification of material changes via email or website notice
- • Continued use of services constitutes acceptance of updated Terms
- • Right to terminate services if you disagree with modifications
- • Previous versions archived for reference and legal purposes
Questions About These Terms?
If you have questions about these Terms of Service or need clarification on any provisions, our team is available to provide assistance and ensure clear understanding of our service agreements.